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Mission
The Research, Training and Quality Management Department is a resource for training, planning, and problem-solving throughout the IPC. RTQM coordinates training and documentation for new systems and procedures and provides continuing education for IPC staff. The Database Maintenance/Authority Control unit updates and corrects errors in Franklin records, converts card catalog records into Franklin records, and reclassifies books from the Dewey decimal to Library of Congress classification. The Storage Processing unit transfers books and maintains Franklin records at the High Density Storage facility, 3001 Market Street.
Contents
Research, Training & Quality Management
Phone numbers
Department Head phone:  215-898-0314
Department Staff phones:  (RTQM) 215-898-5808 (HDS) 215-573-5663
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Staff
Jon Shaw
Acting Department Head
Email: jshaw4@pobox.upenn.edu

Joe McCloskey
Bibliographic Specialist (Recon and Reclass)
Email: josephmm@pobox.upenn.edu

Mary Fitting
Bibliographic Assistant (Adds)
Email: fitting@pobox.upenn.edu

Shawn Jasper
Bibliographic Assistant
Email: sjasper@pobox.upenn.edu

Edgar Manigault
Bibliographic Assistant
Email: edgar@pobox.upenn.edu

 
 
 

Eoin Ennis
Bibliographic Assistant
Email: eoin@pobox.upenn.edu

Jennifer Fisher
Processing Clerk
Email: jennilyn@pobox.upenn.edu

Eileen Kelly
Bibliographic Assistant
Email: eikelly@pobox.upenn.edu

Anindita Saha
Bibliographic Assistant
Email: anindita@pobox.upenn.edu

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When you have questions about:
  • Catalog Maintenance: contact Jon Shaw
  • Special types of catalog maintenance
    • Franklin record does not match book
    • Call number on book appears to be incorrect
    • Errors in Franklin (typos, incorrect access points, duplicate records, item record problems, etc.)
    • Transfers from one location to another
    • Lost, withdrawn books
    • Found lost books (reinstates)
  • Global changes in Franklin: contact Jon Shaw
  • Retroconversion and reclassification: contact Jon Shaw
  • Dissertations: contact Jon Shaw
  • Storage Processing: contact Jon Shaw
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